business analysis and intelligence case study

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Read the case study and write the essay. Read the case study and write the essay. Read the case study and write the essay.

This is an individual assignment. The assignment is based on the Ivey Business School case titled “Caterpillar Tunneling: Revitalizing User Adoption of Business Intelligence”.

Indicate the question number prior to your response for each question.

Each numbered question/question set should be answered in a half page or more, single-spaced, 12 point font. Therefore, you will submit a 2.5 or more page Word/PDF document for this assignment.


Overall, how would you grade the Information Delivery capabilities at CTCC using the scale of 1 = Excellent, 2 = Very Good, 3 = Average, 4 = Below Average, 5 = Significantly Lacking? Consider all information provided in the case in formulating your response. Explicitly state your rating and provide evidence from the case to support it.


Was it proper usage of the BI platform at CTCC to overcome the gaps in other systems? Why or why not?


Who are the key stakeholders in this case? Are there any key stakeholders of BI at CTCC who are not in full support of the BI effort? If so, who are they and why do you feel they are detractors?


From a BI point of view, what are two key lessons you learned from this case study?


Ensure your submission is written professionally with appropriate spelling, grammar and structure. The content should have an appropriate flow and consist of complete sentences

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