Assessing the root cause of critical issues that Lyft is currently experiencing and will face in the future: Take each critical issue below and explain in detail – What are some reasons that the issues became critical. What is the history or series of events that led the firm to face the critical situation? Could anything have been done differently to ameliorate the difficulties the firm currently faces or may face in the future? Knowing the root cause of the problems can be helpful in deriving at sound solutions. paper should be 2-3 pages in length with detailed explanation of each critical issue. I have added some articles to help with explaining the critical issues.
Critical Issue #1: Employee Turnover
Critical Issue #2: Customer Service Issues
Critical Issue #3: Safety Issues