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Change Management and Communication Plan


Riordan Manufacturing has decided to make a change to the company’s customer management system. The company does not currently have any formal system for managing their customer information and has traditionally left this up to individual employees. This new system will require all employees to use one customer management system. Your team has been hired as consultants to help Riordan implement this planned change. Your team must do the following in your role as consultants: (see ATTACHMENT)


Develop a message for one of the communication channels. In the message, complete the following. (You actually need to create the message) 450 Words



· Identify those areas affected by the change. 


· Establish the need for the change. 



· Create a sense of urgency around the change. 





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